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Putting the Customer First: Amjad Aryan [Wamda TV]
Amjad Aryan of Pharmacy One describes how he created the first chain pharmacy in Jordan by developing an impeccable customer experience. Aryan also explains how the pharmacy faced a slow legal process in being able to operate as a chain and resistance from regulators who feared the presence of a chain as well, demonstrating that persistence truly does pay off.
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