How To Keep Your Customers In The Loop Using Social Media

by Caryn Ebony, September 11, 2015

You can easily and effectively promote your business using social media marketing. These new techniques have more potential for business than traditional methods. Utilizing social media websites as part of a business's marketing strategy is also extremely cost effective. Social media has tremendous potential compared to its cost. This article can help you start using this style of marketing.

Take the time to respond to the feedback from your customers. If you are interested in building a successful business, your customers have valuable information to share. The problem most companies have is that they are all ears and no response. When customers know you are responding to their needs via their feedback, they will want to continue doing business.

Monitor your competitors on social media sites. Spend a little time looking at what your top five competitors are doing out there in the social media world. Look at which social sites they are most active on, what kind of content they are publish, how many fans they have and how they promote their site and what they have to offer.

Social Media ROI For BusinessesDevelop quality content targeted for social media. If you are just haphazardly flinging words, advertising or any number of mundane snippets at your customers, then you are wasting your time and losing their business. Be as concerned about your social content offerings as you are for the content on your business site. There are many ways to start using social media for business in online.

To help your customers help you spread your content, make sure blog posts have the right buttons to get easily shared. You can add Facebook Like and Share buttons, as well as Linked share ability and the Retweet button for Twitter users. When you have engaging content your regular followers like, they will spread it around the internet, hopefully drawing more followers to you.

Try using linking applications on Twitter to post to your other social media profiles at the same time. These linking applications are a huge time saver. When you post a message on Twitter, it will automatically post the same message on your Facebook, YouTube, and Google+ profiles, so you don't have to sign into all of them to post the same content.

Create a RSS feed for your updates and give your readers the opportunity to subscribe to it. This will allow them to see your posts when they log into their Google account or right on their computer desktop if they use an RSS widget. Depending on your target audience, you will get more or less success with an RSS feed.

Whenever you post something on your blog or update your website, write a Facebook post right away. Perhaps you should plan ahead and write your post in advance so that you are not rushed to do it. Remember that people subscribed to your Facebook posts to be updated about what you are doing.

Make sure you make your profiles public. LinkedIn and Facebook both have privacy settings you can customize: remember that you are creating these profiles to advertise your products, and that you want as many people as possible to see your pages. You can block individual users if you are having issues.

Have your customers fill in surveys about their social networking habits. If the results indicate that your customers enjoy getting on social media sites for more than 60 minutes a day, think about making a page or two for your product. If the individuals purchasing your products do not like social networks, think about putting your time and energy into something else.

Use pictures to effectively market your brand on social media websites. Pictures can often speak lounder than words. They can help consumers to visualize brands and become interested in purchasing yours. Include pictures of your products, pictures of events you have attended, and any other interesting pictures that are worth talking about.

Subscribe to the feeds of your followers. Failing to follow your followers will not impress them or make you look more professional - not in any good way, at least. People will enjoy the fact that you are willing to pay attention to them. When you follow back from your Twitter account, people will have more confidence in your site, and it takes just a moment to do.

As mentioned earlier, an increasing number of companies are starting to utilize social media marketing strategies, and there is a lot of success to be gained through these inexpensive investments. As long as you can follow some sound advice and implement it as written, you should have little difficulty in taking full advantage of social media and growing your business exponentially.