10 Lessons Startups Can Learn from Gamers
 
                            By Lucas and Glen Dalakian. My brother and I decided to write a post together to highlight 10 business principles and lessons we learned while gaming.
When we were younger, our father often came downstairs where we were playing video games and would say, “Stop playing those games, they’ll turn your brain to mush.” We’d retort with all sorts of excuses like, “we’re socializing,” “we trade things so we’re learning about the economy,” “we’re saving innocent civilians, do you want them to die?”
He would shrug it off and make us come upstairs for dinner anyway. But recently, after hearing Joi Ito say something that struck a chord with me at Wamda’s Mix n’ Mentor Dubai event, I thought, maybe some other gamers could use a set of lessons to hand to their parents when their gaming is questioned.
Thus, my brother and I decided to write this post to highlight 10 business lessons we learned while playing video games. This is for you, Dad.
 Timing is everything. In business, as
in Mario Kart, timing is everything. Being the
first one out of the gate does not always mean you’ll win. In Mario
Kart, the dreaded blue shell always targets the player in first
place. By maintaining a close second, you can capitalize on that
opportune time when first place takes a hit and you can zoom to the
finish line. Before breaking out, make sure you have calculated the
right time to enter a new market or launch a new product. Timing is everything. In business, as
in Mario Kart, timing is everything. Being the
first one out of the gate does not always mean you’ll win. In Mario
Kart, the dreaded blue shell always targets the player in first
place. By maintaining a close second, you can capitalize on that
opportune time when first place takes a hit and you can zoom to the
finish line. Before breaking out, make sure you have calculated the
right time to enter a new market or launch a new product.
- 
  Failing to prepare is preparing to
fail. A commander should never go into battle
unprepared. An old version of the PC game Command and
Conquer that we used to play requires players to build solid
defenses and an adequate offense to successfully win a skirmish.
Securing allies, building an adequate force and supplying your base
are essential to any campaign. Make sure you are fully prepared to
enter a new market after carefully considering the right tools and
partners to increase your chances for success and make sure your
product is solid before launching. Failing to prepare is preparing to
fail. A commander should never go into battle
unprepared. An old version of the PC game Command and
Conquer that we used to play requires players to build solid
defenses and an adequate offense to successfully win a skirmish.
Securing allies, building an adequate force and supplying your base
are essential to any campaign. Make sure you are fully prepared to
enter a new market after carefully considering the right tools and
partners to increase your chances for success and make sure your
product is solid before launching.
- 
  Know when to lead and follow. In many
Massively Multiplayer Online Role Playing Games (MMORPGs), players
must join forces to fight through dungeons, or instances, and
defeat a major boss to claim some mighty loot. But a free-for-all
can be disastrous for the party and, more often than not, leads to
failure. It’s important to know how to lead and motivate a
team, but it’s equally important to know when to step back and
follow. Know when to lead and follow. In many
Massively Multiplayer Online Role Playing Games (MMORPGs), players
must join forces to fight through dungeons, or instances, and
defeat a major boss to claim some mighty loot. But a free-for-all
can be disastrous for the party and, more often than not, leads to
failure. It’s important to know how to lead and motivate a
team, but it’s equally important to know when to step back and
follow.
- 
  Build a complementary team. In MMORPGs
like World
of Warcraft (WoW) and Guild Wars 2 (GW2) among others, players of
different classes must work together to complement each other and
fill in gaps in the team’s skills. Warriors rely on healers in the
background, just as casters (damage dealers) rely on tanks
(damage-takers) to keep them away from trouble. Some characters
provide defense, others offense and each has a weakness balanced by
another’s strength. When building your team, make sure you find
talent that can fill all the gaps and needs in your model. Build a complementary team. In MMORPGs
like World
of Warcraft (WoW) and Guild Wars 2 (GW2) among others, players of
different classes must work together to complement each other and
fill in gaps in the team’s skills. Warriors rely on healers in the
background, just as casters (damage dealers) rely on tanks
(damage-takers) to keep them away from trouble. Some characters
provide defense, others offense and each has a weakness balanced by
another’s strength. When building your team, make sure you find
talent that can fill all the gaps and needs in your model.
- 
  Share your successes. When players
reach the higher levels in an MMORPG, it’s nice to look back and
occasionally help lower level players out by either running them
through dungeons to gain experience, or helping them when under
attack. In turn, these characters can grow in level and return the
favor down the road. Likewise, established businesses can gain a
great deal by building others up, producing a stronger ecosystem
and potential future customers and partners. Share your successes. When players
reach the higher levels in an MMORPG, it’s nice to look back and
occasionally help lower level players out by either running them
through dungeons to gain experience, or helping them when under
attack. In turn, these characters can grow in level and return the
favor down the road. Likewise, established businesses can gain a
great deal by building others up, producing a stronger ecosystem
and potential future customers and partners.
- 
  Have a simple but functional model. The
classic Nintendo 64 title GoldenEye calls to us every few years to
dust off our old N64, clean the game cartridge, and experience the
same gameplay we once enjoyed as kids. This game has no frills, has
pretty blocky graphics, and two-dimensional surroundings, but it
never disappoints. Like a good startup, GoldenEye has a simple
design, always delivers on what matters, and keeps you coming back
for more. A simple model and reliable service, especially in
e-commerce, will attract users over and over again to come back for
the experience they’ve been missing. Have a simple but functional model. The
classic Nintendo 64 title GoldenEye calls to us every few years to
dust off our old N64, clean the game cartridge, and experience the
same gameplay we once enjoyed as kids. This game has no frills, has
pretty blocky graphics, and two-dimensional surroundings, but it
never disappoints. Like a good startup, GoldenEye has a simple
design, always delivers on what matters, and keeps you coming back
for more. A simple model and reliable service, especially in
e-commerce, will attract users over and over again to come back for
the experience they’ve been missing.
- 
  Know your niche. It may seem boring to
play the same character for a long period of time, revisiting
similar quests and reusing the same spells. But straying from your
character’s purpose can have disastrous consequences in battle.
When a mage decides that sitting back and raining fire from the sky
is no longer of interest and charges headlong into a skirmish,
their end generally comes swiftly. With weak armor, and low
defenses, this class is better suited to deal damage from afar. If
your startup is successful in its niche, it may be best to focus on
what you’re good at instead of trying to do it all. Know your niche. It may seem boring to
play the same character for a long period of time, revisiting
similar quests and reusing the same spells. But straying from your
character’s purpose can have disastrous consequences in battle.
When a mage decides that sitting back and raining fire from the sky
is no longer of interest and charges headlong into a skirmish,
their end generally comes swiftly. With weak armor, and low
defenses, this class is better suited to deal damage from afar. If
your startup is successful in its niche, it may be best to focus on
what you’re good at instead of trying to do it all.
- 
  Success is hard work. Pushing your
character in an MMORPG to the next level often requires a great
deal of time, defeating hundreds of enemies to gain experience
(often called grinding) and completing sometimes monotonous quests.
Being an entrepreneur is not always fun. Eventually you’ll have to
get through some work or processes you may not want to. But in the
end, the rewards and privileges can far outweigh the struggles to
get there. Success is hard work. Pushing your
character in an MMORPG to the next level often requires a great
deal of time, defeating hundreds of enemies to gain experience
(often called grinding) and completing sometimes monotonous quests.
Being an entrepreneur is not always fun. Eventually you’ll have to
get through some work or processes you may not want to. But in the
end, the rewards and privileges can far outweigh the struggles to
get there.
- 
  Networking can provide unexpected
benefits. Nintendo’s Zelda franchise has a very distinctive
gameplay, immersing players in the world of Hyrule to save it from
the evil Ganondorf. But Link, the main character, never saves
princess Zelda alone. Throughout each story, Link relies on others
and a continued relationship with several characters to gain new
skills, tools, and weapons to ultimately defeat evil. Sometimes the
most miniscule of characters, even the ones you may not like, can
provide a huge bonus later in the game. Similarly, building up a
strong network and maintaining your relationships may have
unexpected benefits down the road. Networking can provide unexpected
benefits. Nintendo’s Zelda franchise has a very distinctive
gameplay, immersing players in the world of Hyrule to save it from
the evil Ganondorf. But Link, the main character, never saves
princess Zelda alone. Throughout each story, Link relies on others
and a continued relationship with several characters to gain new
skills, tools, and weapons to ultimately defeat evil. Sometimes the
most miniscule of characters, even the ones you may not like, can
provide a huge bonus later in the game. Similarly, building up a
strong network and maintaining your relationships may have
unexpected benefits down the road.
- 
  Learn from failure. Another theme in
the Zelda games is the similar enemies, challenges, and puzzles
which are revisited and made harder as the game goes on. By
learning from past mistakes and adapting to evolving challenges
with new tools, startups, much like Link, will be able to
anticipate problems they have already faced and make a more focused
and experienced effort to avoid failure in the future. Failure is
always the most immediate way we learn, whether in the real or
virtual world. Don’t dwell on failure; learn from it and move
on. Learn from failure. Another theme in
the Zelda games is the similar enemies, challenges, and puzzles
which are revisited and made harder as the game goes on. By
learning from past mistakes and adapting to evolving challenges
with new tools, startups, much like Link, will be able to
anticipate problems they have already faced and make a more focused
and experienced effort to avoid failure in the future. Failure is
always the most immediate way we learn, whether in the real or
virtual world. Don’t dwell on failure; learn from it and move
on.
